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August 28th
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| Reference ID: | CV-ZMZIQZO |
| Updated: | March 03, 2008 |
| Available: | Immediately |
| Will Relocate: | Yes |
| GIS Experience: | Entry Level |
| Desired Salary: | $45.00 per hour |
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| |  | | | | Educational Experience |
| University of Minnesota - Twin Cities | Minneapolis, MN | Degree: Bachelor of Science
Major: Mathematics
Dates: 1990 - 1994 | | Madison Area Technical College | Madison, WI | Degree: n/a
Major: CIS/Programming Analysis
Dates: 1998 - 2000 | | Truman College | Chicago, IL | Degree: n/a
Major: Spanish
Dates: 2007 - present |
| | | | Professional Experience |
| Business Analyst / Project Manager | Morgan Stanley (Starpoint Solutions) | | February 2005 - February 2008 | Chicago, IL | Productively wear many hats as part of the global team supporting Ariba Buyer - Spend Management Solution: Project Management, Business Analysis, Vendor Management, Organizational Management, Catalog Administration, Supplier Enablement, Help Desk Support, Training, and Report Analysis.
Key accomplishments:
- Effectively oversaw test script and training projects critical to the internal Ariba eProcurement System upgrade - upholding deliverable deadlines and compliancy with Sarbanes-Oxley.
- Successfully managed wireless vendors and brought the punch-out project back on track after taking over - persistently communicating and translating our requirements, closely managing vendor progress, and creatively pushing vendors to think of alternative solutions that meet the business needs.
- Improved compliance for the Investment Management group by creating an automated tracking form that ensures allotted gift and entertainment limits received by employees are not exceeded.
- Overcame language and time zone barriers while working with developers in Manila on production issues and new development, and business users from several different countries to gather new requirements and coordinate testing new enhancements and projects. | | IT Project Manager | Citigroup (Starpoint Solutions) | | 11/2004 - 1/2005 | Deerfield, IL | Working as part of a PMO, successfully took over management and brought two financial statement maintenance projects back on schedule – maintaining scope and following SDLC project methodology.
Key accomplishments:
- Increased efficiency by delegating tasks appropriately and following up as needed; Developed project plans, status reports, and issues logs.
- Facilitated status meetings to clarify project requirements communicating with 20+ participants from different sites and areas of the business, and outside vendors.
- Worked with Department Managers/Team Leads across multiple levels of business and technology (Canada and US) to identify, communicate, and resolve critical project issues. | | Imaging Manager | OmniDox | | 1/2004 - 4/2004 | Chicago, IL | • Oversaw production of all imaging and copy jobs, including the creation of final media, while consistently meeting deadlines and maintaining exceptional product quality.
• Managed staff of 13; provided training and development to ensure future career success of employees.
• Increased department productivity by implementing a job task tracking database and providing daily feedback to employees, and monitoring total daily costs and profits.
• Improved department organization through implementation of standardized forms, creation of a weekly schedule, and maintenance of employee records. | | Programmer Analyst | Great Lakes Higher Education Corporation | | 3/1998 - 2/2004 | Madison, WI | • Managed 50+ projects of multiple size and variety, including analysis to determine system changes, preparation and direction of project plans, and estimation of financial and time allowances.
• Consistently met or exceeded project deadlines and financial constraints, effectively handled client concerns throughout process, served as liaison to clients and management, and promoted high customer satisfaction.
• Delegated production problems to team members as production resolution team lead, followed up with problem resolution, and reported findings to management and department members.
• Formulated solutions to resolve production issues, consistently communicated cause and solution of problems with clients, and proactively investigated system issues.
• Amplified customer base seven percent by initiating, developing, and implementing web site changes allowing clients to view product demos online.
• Improved efficiency of project and sales team members, and clients on new systems through mentoring and training. |
| | | | Other Information | TECHNICAL SKILLS
Software Tools: MS Office, Visio, Project, Access, DB2, Ariba Buyer, Ariba Supplier Network, Business Objects, FTP, SharePoint, Test Director, Mercury Quality Center, Falcon
Development: HTML, Javascript, CSS, XML, Visual Basic, COBOL, JCL, CICS, SQL, SAS, Flash, Fireworks, Dreamweaver, Photoshop
Operating Systems: Windows 98/NT/2000/ME/XP, Macintosh OS, OS/390, MS-DOS
FUNCTIONAL SKILLS
• Skilled at extracting critical business and system information
• Able to think rationally in urgent situations
• Proven ability to lead projects and teams
• Competent at planning and directing testing
• Well organized, detail oriented, and precise
• Proficient at facilitating presentations
• Talented in resolving issues resourcefully
• Gifted at providing exceptional customer service
CERTIFICATIONS
Six Sigma Green Belt, Six Sigma Masters, completed training requirements.
PMP, MicroTrain, completed training requirements. | | | Keywords: | HTML, Javascript | |
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